A month ago we booked through our phone and broadband provider, John Lewis Broadband, for a BT Openreach engineer to move our master socket because the room where the master socket currently sits is being changed to a bathroom. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. CityFibre. Openreach’s superfast network, which is available to 97% of the country, can only supply speeds of up to about 70Mbps. Because Hyperoptic doesn’t use the Openreach network, its engineers will need to install a separate ‘Hyperoptic Socket’ inside your home. Account - Cable. Unbeatable broadband speeds at the lowest prices in London – from £20/month*Find out more. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. Tudor. Step 2: Order your Virgin Media Broadband service. LincolnVoda. The VM's cable for the wall is also male, Hahaha. If you run into difficulties or have a question about BT’s products and services, join our community andI have a Master Socket 5C. Your telephone service from any of the UK Service Providers, other than Virgin. I’ve moved into a new build and I have an Openreach box on the wall, I believe is for fibre which I don’t want as I just. on 07-09-2022 19:28. I've lived in this property for the last 1. Alright I’ll call them tomorrow. The fixed price for moving the Master socket is just for that. Master type (or PSTN type) known as NTE5. My Virgin Media App. Virgin Media could open up its cable network to its rivals for the first time, creating significant competition for Openreach in the wholesale market. 22/11/12 - 11:50 #6. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Very Insightful Person. From April 2023 that will change, Ofcom said today. 572 million premises and Virgin Media O2’s (VMO2’s) Project Lightning drawing to a close with around 3. Where you self-install the ONT, you will have control over when the equipment is installed. Take off the faceplate, and plug in a known working telephone straight into the socket that is behind it. Virgin Media is the biggest provider of 1Gb broadband speeds in the UK, having finished their switch-on of their upgraded technology in late 2021. Hi We have recently moved into a new flat and we were told that Virgin media was set up to deliver broadband here, but there’s only an openreach wall socket, not a Virgin media one. Home Phone. When you see the ‘starting up’ screen, you can pull the tab out of the remote. It might be useful to dig out your account number and details of the services you currently take before you call them. The box that you can see contains both the ONT and the entry point. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. I’m currently on a deal with Virgin Media and paying £55 per month for the cheapest line,tv,broadband and weekend calls package. (I am unsure if this. That's badly worded, what they mean is we will 'upgrade' your master socket by installing an ONT and making your master socket redundant. Unlike Virgin Media, BT’s self-installation process is free of charge. Wait for it to be connected. This is because Virgin Media runs its own cable network, which uses different phone lines, cabinets and cables to the providers on Openreach. 5m along the outside wall of the house (marked with a Black Dashed Line) My main reason for this is there is no electric points anywhere near. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. 2Gbps and 1. Forum; Apps. Connecting Hub 3 To Extensions Virgin Media Community 4797660. Openreach master socket nte5c vdsl mk4 new2019 clear cams backbox 7 00 picclick uk. But you will have heard of BT, BT Broadband. It’s a leasehold converted flat in the loft flat (I. You’ll then be able to use your same old phone to make. Working hard to help connect the nation, shop our offers and order online. 1) Create a new entry point into the house for the Fibre cable as shown by the RED box at the bottom of the image. . I’ve moved into a new build and I have an Openreach box on the wall, I believe is for fibre which I don’t want as I just. However you do not need to be a BT customer to be using its network of cables. Hi I am new to this rented flat. Underneath the box, from left to right, are 3 connectors – power, LAN out, optical fibre in, That middle one is the one that goes to your router. The pros. Ultrafast Broadband. Background I moved in around 3 weeks ago. The tool less design of the Openreach Master Socket 5C is to aid users accessing the test socket, as no screw drivers will be needed. The wiring diagram for a BT Openreach master socket 5c is fairly straightforward. Working hard to help connect the nation, shop our offers and order online. I did this for a few years for home working redundancy. We’ll tell you how we’ll activate your line and your activation. 80. And Then There’s “Other Stuff”. Direct Save Telecom offer new phone line installations for £39. We would like to show you a description here but the site won’t allow us. £5. Tom Paton from Broadband Savvy says most people are connected by Openreach without issue, but that a lack of accountability can cause any problems to escalate. Phone. It's all reversable so they're not locked in next time they're up for renewal. No, you can keep using the same phone you’ve always used. But they won’t have this market all to themselves as Cityfibre, Openreach, Virgin Media, Hyperoptic, CommunityFibre and others are all playing in the same waters. Pictured is an upgraded version of their H200 series cabinet, which enables it to handle up to 384 ports for FTTC (VDSL2) based superfast broadband connections. Phone line - 5 mins. This meant that altnets have tended to target areas where there is less competition such as rural areas, with an ambition to be the leading. Since moved house and new setup done away with Openreach modem and installed MK3 Socket. You cannot connect a TalkTalk service to Virgin Fibre sockets. However you might need to check what type of cable is used to connect the socket to the Virgin network. 18-03-2023 13:12 - edited 18-03-2023 13:13. uk. NOTE: Openreach aims to cover 4. 2Gbps trial (we’re expecting that package to launch soon too – possibly before Openreach’s new 1. TweetAll other providers listed offer the maximum download speed of 1,130 Mbps or less: Virgin Media, Openreach, Hyperoptic, G Network, 4th Utility, FibreNest, Hey Broadband, Gigaclear, OFNL, Pure Fibre & Switch Fibre. Virgin Media installation times Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. Welcome to our Community Forums and thanks for. £5. When the day comes, plug the new router into the master phone socket and turn it on. Rj11 Broadband Connections Diynot Forums. This is an Openreach version that already has the functionality of an I-Plate built in. Account - Cable. 03-06-2021 01:20 PM. Virgin Fibre Areas only. £8p/m extra or included with Gig1 or Volt. Afterthought. Pay a fee. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. 2: Seeker. Solution - VM hub -> telephone socket -> male bt plug to mail bt plug ( 4 core cable) -> socket with splitter -> phone cable . kkayadi • 4 mo. The UK isn’t the first country to make this move. The situation described above is what recently. And re-using the hole saves drilling another one. In you case with not having a master socket visible it may not be possible to trace existing duct if one is available. Virgin Media - From £30; A ‘standard’ new phone line installation from Openreach is £140, but it’s much lower (£70) if you’re reconnecting an old line. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. 30/05/2018 · nte5c mk2 replaces nte5a master. The tech joined the Broadband/TV cable but was unable to jo. The front of the NTE5C MK2 includes subtle curves to improve the overall aesthetics but external dimensions remain similar to the previous NTE5A. We would like to show you a description here but the site won’t allow us. Without microfilters you may get problems with your BT Broadband or hear noise on your phone line. However, checking the property’s inventory, I noticed that there is an Openreach phone socket installed and nowhere for a coax cable. Off Site (Virgin Media) Works Works to be completed by Virgin Media will be highlighted in red and will encompass all works external to a developers site allowing the Virgin Media network to reach the development. I'm switching to BT due to chronic issues with VM and as part of the new line purchase, I was offered an installation appointment (Apr 21 b/w 0800-1300 hrs. SM2 6BX — A location with G. 1Gb. We would like to show you a description here but the site won’t allow us. I have been trying to tell BT customer service, however "compute says no" and I am. Apr 14, 2021. Subsequently the sockets are both right next to each other. Further exclusions & legal stuff apply. Virgin Media Quickstart set up. In November 2017, the telecoms industry announced its intention to retire analogue telephone networks such as the Public Switched Telephone Network (PSTN) by the end of 2025. First of all, BT Openreach offers a wide range of broadband services to providers, including Fibre to the Home (FTTH), Fibre to the Building (FTTB), and Fibre to the Curb (FTTC). O2 mobile broadband. There are separate links for broadband and mobile complaints and Virgin states it aims to get back to you and. Replace the cover, sliding to the right to close. 0 Thanks Reply. Every OpenReach provider says they need to send an engineer to install a BT Socket. Openreach’s Full Fibre broadband still has a long way to go in terms of rollout, however, with more limited. After digging around it seems Virgin Media was at that address and it may be the current line. Every OpenReach provider says they need to send an engineer to install a BT Socket. Virgin Media brags that it offers speeds that are up to 16x faster than those offered by BT and Sky. The new fibre phone line is designed to work with the same phones as the old copper line. Your telephone service from any of the UK Service Providers, other than Virgin Media, is presented at your home or business on a master socket provided by Openreach (formerly BT Openreach, BTOR), and often referred to as 'the BT master socket'. Wait for it to be connected. Both will allow you to plug in your Hyperhub router and connect to our service. The UK Competition and Markets Authority (CMA) has provisionally cleared the Virgin/O2. There are a few things that make BT Openreach stand out from the competition. The tool less design of the Openreach Master Socket 5C is to aid users accessing the test socket, as no screw drivers will be needed. I want to book a new appointment and have the technician install a wall socket, or connect the isolator cable to the openreach MK3 box directly. 04% of premises have a choice of one or more Gigabit speed services. Virgin Media/O2 merger gets the green light. From my understanding from working with competing brands, the line rental charge was for the use of open reach/bt lines which was a charge that Virgin media passed over to their customers. There are 2 reasons people can't get fibre on the standard network. On a slightly related note does anyone know how flexible Openreach are with regards routing the incoming fibre cable? I don't have any power sockets on the side of the house where traditionally the drop wire is, the current copper cable comes round the side of the house to the back but even then the master socket is on a side of the room. Whether you include a landline service in your package is entirely optional. So another ticket was raised after 2 more calls to BT and some chasing. 95. you can get a telecom engineer probably from local paper who will move your master socket cheaper than getting openreach but to get an active phone line you are going to need to take out a contract with an ISP. Mobile Your Account. If you are having problems with your broadband connection, it is often worth checking the Master Socket 5C to see if there is a problem with the wiring. That’s because the newly-merged Virgin Media-O2 looks set to establish itself as a competitor to Openreach and allow third-party companies to use its broadband infrastructure. on 25-09-2022 15:41. Switching between Virgin Media and other providers is a bit trickier than switching between two providers that both use Openreach. You need to bear in mind that the existing copper phone line PSTN. UK service provider Virgin Media O2 has called for closer regulatory scrutiny of BT wholesale subsidiary Openreach’s just-announced plans for lower-priced wholesale access to fibre-to-the-premises. Openreach has just launched a revised. 900Mb average. On Site (Developers) Works On Site works to be completed by developer will be highlighted in blue to show the variation to Virgin. This option will not appear if your CLI is blocked. To order an adapter, simply click Ready to switch in the. What is Openreach? However, Virgin Media operates its own network, and it doesn’t share. When the day comes, plug the new router into the master phone socket and turn it on. I did this and both worked OK. No virgin media wall socket. TV box - 15 mins. At least 30Mbps download speeds in every room or £100 one-off credit. You may need to use the. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). Excellent, highly rated customer services. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Virgin Media and O2 (VMO2) have today published their combined results for Q4 2021, which finally confirmed their long-awaited plan to extend the operator’s Fibre-to-the-Premises ( FTTP) broadband network to cover around 23 million UK premises by 2027 (7 million more than today) via a new Joint Venture. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. Excludes broadband faults and broadband network outages. Quickstart is the quickest and easiest way to setup our services. Teki Screwfix Select. The Bt Openreach Master Socket 5c Wiring Diagram is a crucial piece of information for those who are setting up a broadband service in the UK. I've looked for an external box but cannot. Genuine Bt Openreach Master Main Socket Mk4 2022 Version Vdsl Infinity 9 99 Picclick Uk. Simply install the two wires that come from outside into these two connections. This includes managing the copper phone line network and rolling out cutting-edge full fibre broadband to 25 million homes and businesses across the country by December 2026 - that's one every 10. You’ll then be able to use your same old phone to make. Now, care needs to be taken here that the cable is of a suitable quality, that is, solid-core, copper, twisted-pair telephone cable. It is nearly impossible to speak directly with Openreach. co. There is nothing about a Virgin phone line that makes it impossible. The provider will then arrange for an engineer to visit your property to install the line. Tell them its too expensive. Rj11 Broadband Connections Diynot Forums. Regardless of voice or. If you haven’t heard of Openreach you won’t be alone. Telephone sockets and their wiring explained openreach mk4 vdsl plate with nte5c mk2 socket 35 years to discover a faulty wired. With Sky on OpenReach I’d pay £29 (£37 after 18 months) for 60 Mbps and £39 (£49 after 18 months) for 100 Mbps. Cue several months of waiting. The Virgin one is easy to trace as goes directly to the other side of the wall. Just to recap, there are two. co. Virgin Media Quickstart set up. So long as there's already a phone or Virgin Media socket, you shouldn’t need an engineer. 4 seconds. 18 months. The openreach socket can take a landline cable or an ethernet cable. BT Openreach Telephone Master Socket NTE5c MK2 & VDSL/ADSL Faceplate MK4. If the house has only one phone socket And that socket connects to the Virgin cable networkSky has the small Easynet physical fibre network and Virgin Media do provide backhaul for Sky though you're right, but only in some exchanges. Fibre broadband is a new type of broadband that is currently being deployed in the UK by BT, Virgin Media and other operators which uses fibre optic cables to help increase the speed of your broadband connection. BT Phone Socket Identification Tool. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. However, since 2017 it runs as a separate company, although one that’s still a subsidiary of BT group. If you want the socket any further into your home, you’ll have to pay a bit extra. connect your customer’s router next to the ONT. 99 for the Router. Turn the unit over and slide the cover up and off. 99 for Infinity 1 or £29. With FTTP, you'll connect to the Ethernet socket on the Openreach ONT, so you just need PPPoE (so basically any router). Polarity doesn't matter but if you have access to a multi meter then A is positive and B is negative. However, if you have an existing Virgin Media connection, they offer a self-install package called QuickStart. It shows the common types of ca. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. Virgin and Openreach do not share duct space. It’s happened to a few people. The openreach socket can take a landline cable or an ethernet cable. Manage Your Account. Bridge Farm Guest House 85 1 0 6 Updated 2022 S B Reviews Dundry England. This might seem to be a logical acquisition to increase its footprint and build an alternative. Options. Modern 4-wire however is the same diameter as 6-wire to allow technicians. Options. If you move from one Openreach provider to another you'll be able to self-install your broadband. I wanted my ONT in an internal cupboard, so I ran flexible conduit (with a draw string) under the floor and through the rear wall where I knew the fibre would be entering. There is an access panel in the ceiling for pipes and cables. You can also enter your address to get updates when full fibre (FTTP. Could wire the cable to the internal connection within the socket. Unlike Virgin Media, BT’s self-installation process is free of charge. Full Fibre: Yes. It appears the Openreach cable was cut, the blue. No, you can keep using the same phone you’ve always used. How do I get my OpenReach landline to connect to my new virgin media hub. A master socket is the main socket for the phone line in your home, not an extension socket. Virgin Media has trialled 100Mbps upload speeds before, both as part of their earliest 2. If your old BT line is 10 years old the chances that its going to still be connected back to exchange are likely to be slim. Stream from Virgin Media. Virgin Media Reliability. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. 24/04/2022 · bt nte5 master socket. Every OpenReach provider says they need to send an engineer to install a BT Socket. My Virgin Media App. Better upload speeds on Openreach FTTP packages, Virgin Media currently has Gig1. Openreach(part of BT) and Virgin talktalk and all the others use a Openreach physical line IF the physical box there is a cable one, then only virgin media can turn it back on again and use it , it is the wrong technology for any of the others. The announcement doesn’t tell us. Cable ISP Virgin Media has announced that, for the first time, they’ve officially expanded the coverage of their Fibre-to-the-Premises ( FTTP) based ultrafast broadband and TV network to a further 2,000 premises in Pontyclun (South Wales) by using Openreach ’s ( BT) existing cable ducts. The good news is that both of their CityFibre and Openreach based packages have just got a lot cheaper. As I said, they have a logo and trust me, I know the difference between a Virgin media logo and an openreach one. When the likes of Openreach and CityFibre have an Ethernet cable from their ONT to the router you believe its true fibre, but Virgin Media has coaxial cable from their ONT you say it’s “so called FTTP”. If they can provide service, they'll talk you through. Mobile Your Account. Options. They'll be able to tell you if they can provide service at your new address or not. Options. In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was connected. City Fibre will also be building their infrastructure from new, whereas much of the VM network is relying on infrastructure installed more than 20 years ago by the former cable TV companies. 4 weeks ago. Anything is technically possible. 4. The appointment can be as soon as possible. Direct Save Telecom. You must use a microfilter for every phone socket in your home with any phone or broadband equipment plugged in (including your Hub, phones, answer. The engineer will usually need access to your home to install the. Re: Switching from Virgin Media (Reusing Master socket) It's not possible to use the Virgin Media connection as they have their own network and don't use. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOnce you've chosen a deal, you can click on the button to go through to Sky's website and make your purchase. Superfast Broadband. There is now a programme under way to install fibre. The engineer will usually need access to your home to install the. This gives the company the certainty it had been looking for ahead of a planned £. Faceplates after second visit. This service is only available if you’re on the Sky Network. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. The purpose of creating Openreach was to allow rival broadband providers and telephone operators fair and equal access to BT's local network. Recent upgrades to the Virgin Media network to compete with FTTP have resulted in higher speeds. Their network reaches 15. We might be held up over permission from a private landowner, for example. 20/03/17 - 22:19 #5. 95. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. Openreach mk4 vdsl plate with nte5c mk2 socket connecting hub 3 to extensions virgin media community 4797660 we asked dearmodern show us how arrange your living room for watching tv what do you think also cute is the tiny hisense interior anyone a bt faceplate s plusnet infinity broadband sd up internet mk3 master wiring help. “In theory, Openreach. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. My landlords were using Sky but it has low speed in this area so I am planning to go with Virgin Media's M125 Fibre broadband deal. Free. So if you want it right next to your existing Virgin box, that's where they'll put it. 99. Openreach. When the day comes, plug the new router into the master phone socket and turn it on. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. The Telegraph is this weekend reporting that Virgin Media O2 have been in discussions over a potential £3bn bid to acquire CityFibre, the UK's largest largest alt-net with over 2. The idea of giving rival operators access to install their own fibre optic cables. Single socket measuring 85mm x 85mm with a split faceplate. [3] [4] [5] It is sometimes referred to as an "altnet" (alternative network provider), in reference to being an alternative option to Openreach. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Careers at Openreach. Those speeds will provide more than enough bandwidth to accommodate multiple users doing data-intensive activities online. To sum up: you don’t need to have a landline phone if you want broadband. 5 out of 5. Openreach and BT often lower or waive this if you’re signing up to a broadband package too. The broadband cable (grey ends) must be plugged into your Hub and the other end into the master socket. NOTE: Openreach aims to cover 4. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. Tudor. 8m come September 2021 and then 20m by around 2025-30. 02/02/16 - 18:13 #1 Hello I currently have Virgin phone and broadband which I am keeping for now, and will see how I get on with TalkTalk. All I am aware of terminate the fibre inside your house though. I did this for a few years for home working redundancy. Brighton is actually right on the nose for the UK Governments Project Gigabit target since due to the widespread availability of DOCSIS 3. You move into a new house and are told by your ISP that Openreach’s Fibre-to-the-Premises broadband network is available to the property, but soon after placing your order it becomes clear that some part of the network hasn’t been completed. Previous Router was TP-Link TL-WDR3600 and was used in conjunction with BT Openreach Modem. Previously, Openreach was owned by BT. This. A new secure password will be generated for you. Virgin Media O2 UK Start Introducing Single Customer ID; Virgin Media’s UK Customers Plagued by Phantom Netflix Bills; New Delivery Options for Openreach’s Full Fibre Infrastructure Build; BT’s CEO Makes Case for Full Expensing to Fuel UK FTTP Rollout; Criminal Gang Cuts Down MS3 FTTP Broadband Poles in Hull UKBritish telephone sockets were introduced in their current plug and socket form on 19 November 1981 by British Telecom to allow subscribers to connect their own telephones. BT: Fibre 2 & phone. Ca. 20-09-2021 04:07 PM - edited 20-09-2021 06:47 PM. I cannot find where it comes out of the ground. In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was connected. Options. Estonia and the Netherlands have already switched. If you want it moved you have to get BT to do it. I have also checked outside and there is no box either on my property or on my boundary wall. Connecting internet for the first time. If you have the router you should have some basic instructions either in a manual or on the box it came in. Turn the power on at the wall, the Power and DSL lights should come on. Like the TV cable we have too. My Virgin Media App. . Some years ago Openreach did supply 4 port ONTs by default, often with a battery backup, but these. BT charges £130 to install a new one, for instance. On your activation date we’ll connect you anytime up to midnight and send you a text to let you know. So, a 50 minute broadband, TV and phone. This is the point where Openreach's responsibility for the line. The VLAN thing is required for FTTC/VDSL if using your own router directly to the Openreach socket. on 05-12-2022 16:06. We use this information to find out if there is an existing BT line we can activate, or whether you will. Since TalkTalk is not sending people to preform installations, would my existing virgin sockets be suitable for switching without installation? I have openreach phone lines but fibre cables are exterior. While it's possible to add inclusive calls. I don't see a Virgin Media Wall Socket anywhere in the house. Customers can opt for a shorter contract of 6 months, but the new phone line installation cost then goes up to £79. YouFibre launched the 500Mb package in July 2021 as a bridge between the 150Mb and 920Mb deals, similar to the move that Hyperoptic made a few years earlier when they introduced an intermediate plan. Much easier and more discreet than putting a junction in. You’ll need to connect the phone line from your ISP to the ‘line’ port on the socket. My worry is how I would connect the new VF router as I'm sure the cable going in to the virgin router is for a virgin router only. co. Connecting internet for the first time. Use Virgin Media phone lines when calling from a different provider. You’ll need an adapter to get your fibre landline service up and running. Bt Openreach Telephone Master Socket Mk2 Vdsl Adsl Faceplate Mk4 Backbox 9 00. 24-03-2021 05:06 PM. Up to 3 WiFi Pods if needed. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. Fix the unit back on the retaining screws and allow. The lowest you can expect from Virgin Media is around 50Mbps for under £30 per month, up to a rapid 1. Reply. How do I get my OpenReach landline to connect to my new virgin media hub. And if you go with another provider it will cost you £<monthly payment>. This is the point where Openreach's responsibility for the line ends, and your. What options are out there other than Virgin Media that do not use Openreach network? I just checked on their website using my postcode and their "services aren’t currently available in your area". If you're not part of these plans, or not due to get Ultrafast Full Fibre broadband before 2025, your service. BT had a rating of 67. Engineer simply switch out Virgin faceplates for Openreach and changed wires, leaving me without my still active Virgin phone line. 1Gb. FTTP. Often in flats there is just a coax cable coming out of the wall, if you cannot trace one: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Home Phone. The speeds offered by the Openreach providers are still impressive, however, and the network currently enables access to regular fibre broadband for 96% of UK properties, making it much more accessible than Virgin Media, at 60%. Those wires sticking out are for connecting to extension sockets elsewhere in the building, which will be connected to the pins on the front part of the socket in your hand. The BT Openreach master socket 5c is an essential piece of equipment for engineers maintain telecommunications equipment. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. LincolnVoda. You will need a DualWAN router if you decide to go down this route. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Hi, I just moved to a new house and got my virgin media kit today. The Openreach socket has cables buried in the walls. 99. In our Broadband Survey, it scored an acceptable 70. The good news is that Stephen has done a series of three genuinely useful and informative videos – charting everything from the Headend (data centre) sites to their DOCSIS Hybrid Fibre Coax Fibre-to-the-Premises ( FTTP) based broadband lines at a high level. Virgin Phone Switchover. Install the replacement batteries, being sure to place them the right way. Check that the Hub is switched on and the lights are steady blue. Phone and broadband. Sign in to My Virgin Media a.